FAQs

All your Questions answered

FAQ's about our cottages

Real questions with useful answers!

How do I get the keys for the cottage when we arrive?
Once you have made your booking you will be sent a "Pre Arrival Information" sheet with full details of how to get the keys. There is a key safe and you will be sent the access code.
Are there any shops nearby?
Yes! Sainsbury, Tesco and M&S food all have branches in Ashbourne. Sainsbury and Tesco deliver. Just make sure the delivery is set up for after you arrive. Try the Farm Shop at Newhaven it is excellent.
Will the heating be on when we arrive?
Yes certainly .. well it depends on the time of year! When needed the heating will be switched on. The hot water is always ready to use when you arrive. The heating, hot water and electricity costs are al included. Full information on how to regulate the heating is in the guest information folder.
Can I bring my dog(s)?
Yes, certainly.. well behaved dogs are very welcome.
Do you provide towels and linen?
Yes we do, there are two towels per person and the beds are made up ready for you. There are also tea towels in the kitchen.
I need a cot is there one available?
Yes you can request a cot, stairgate and highchair at time of booking. All free of charge. Please bring your own cot linen and bedding.
Is there a dishwasher?
Yes ... and we provide enough wash tablets for your stay, washing up liquid and J cloths are also provided free of charge.
Is there a washing machine?
Yes there is a washing machine.
Is there Wi-Fi?
Yes, a dedicated broadband is connected and there is a wi-fi router. The code is in the guest information folder.

FAQ's About the area

Are there any good pubs nearby?
Yes ... excellent pubs within walking distance and some discounts available, details are given in the individual cottage pages, book early to avoid disappointment!
Can I use my own bike on the Tissington Trail?
Yes ... it is great for family and individual biking, you can also rent bikes locally at Ashbourne and Parsley Hay SK17 0DG
How far is it to the local towns and shops?
The Peak District is a relatively small geographic area with good centres for shops at Bakewell, Ashbourne and Buxton. Derby and Matlock are larger centres.

For any additional questions please drop us an e mail and and we will do are best to answer your questions.